Studio Policies
$50 deposit is required to book an appointment. A requested time slot will be held for 24 hours and if not confirmed with a deposit, will become available for another booking. Deposits can be made through Zelle under my number 213-500-3457 to find Michelle Kolb. The remaining balance for your session must be made upon arrival to the studio.
Please do not show up to your appointment if you have a contagious illness. The session will be cancelled and the $50 deposit will be kept.
Please allow yourself plenty of time for Los Angeles traffic. If you arrive early and I am still working with a client, there may not be an available parking space in the driveway. It will be available for you at the time of your session.
If you are running late, please contact me. I will do my best to accommodate you and provide you with a full length treatment. However, if I have a client scheduled after you, the appointment may need to be cut short. You will be responsible for the full session regardless of the actual length of our session.
The nature of energy healing, Pilates, and dance/movement therapy does not guarantee a specific outcome
24 hour advanced notice is required when rescheduling or cancelling a session.
If the appointment is cancelled 24 hours prior to the scheduled time, the $50 deposit will be returned
If the appointment is rescheduled prior to 24 hours prior to the original time, the $50 deposit will count towards the following appointment.
If the appointment is cancelled/rescheduled/or missed with less than 24 hours notice, the $50 deposit will be kept
If I must cancel our appointment less than 24 hours prior, the $50 deposit will be returned
Anyone who either forgets or consciously chooses to forgo their appointment will be considered a “no show” and their deposit will be kept.